Account - Cable. VM is doing this area-by-area. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Trouble shooter. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. In advance of your broadband service switching over, Virgin Media will send you a new Virgin Media Hub through the post. . We're moving in a few days with Virgin and they said we need to take the super hub 2 and Tivo box with us. If by old box you just mean a wall socket for plugging equipment into, it would be best to leave it in place in case you ever take Virgin Media services in future. The newer self install cables tend to be push fit but they are supposed to be attached to an F-type socket at the back of the Hub and at the wall. Chatter and natter. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. I just wanted to know if it is possible to connect the HUB3 router to the HDU-200 and if yes please can somebody assi. Quickstart is the quickest and easiest way to setup our services. The answer is yes. Browse Virgin Media Virgin Media Community. #1 I am having my lounge plastered in 2 weeks and wanted to know if its possible to have a socket with wall plate installed on the wall to hide the cable from my. There was no plug socket nearby for this to be used, so in the end he had to drill the cable through the wall and plug the router into the wardrobe. We would like to show you a description here but the site won’t allow us. provided, I shall give them a call tomorrow. ) Run the coax cable under the floor boards within a conduit or duct thing, to the new lounge. Back a step. 0 Kudos. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. It should work ok. Tudor. I have the most. That image is just the old landline cable, nothing to do with the Broadband . A power adaptor to plug into the Stream box and a power socket at the wall. Get the Hub ready by connecting the wires. It has two outputs on the left of the wall box. TV & FM Radio Sockets. Damaged Wall socket. Take the end of the isolator cable with the black band and push it firmly onto the socket of your new Hub. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. How can I upgrade the wall socket, cables and even the splitter I have connected to the tivo box and the modem. I am also unable to create My Virgin Media account - it gives a "Please ensure you provide the email address you use to sign in to My Vir. - All the cables for my TV, Virgin, Sky-tv are entering my property from the living room window. So you can either unscrew this one & push on the connector provided in the Quick Start pack. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Pop the power cable into a nearby plug socket, and turn it on. Plug into the wall socket. Kath_F. Switched On Families. The cable could be hidden within, or behind, furniture. Thank you. The wall box may be branded with the logos of an old cable TV company (not VM). I'm a Very Insightful Person, I'm here to share knowledge. Don’t plug the power cable into a plug socket yet. All forum topics; Previous topic; Next topic; 14 REPLIES 14. 1. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. It is 1/2 in. I just received my quickstart pack today, however it is unsuccessful to install nor set up the broadband. Received the kit and was excited to set up until I realised you need an ethernet wall socket. No wall socket to connect. A photo would be helpful if possible. There are a few solutions if you have an Ethernet cable that doesn’t fit into the socket. No outside box - cable through the wall to inside box - very old 20 years ago. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Get the Hub ready by connecting the wires. I was thinking, it would be nice if Virgin Media inform buyer at the early stage about their wall socket before we proceed to order. Virgin Media; My Virgin Media; Shop; Help; Virgin Media Virgin Media Community. Manage Your Account. There would be a £25 non fault call out charge (it used to be £99) to do the work you require. they dont make much "fitting new socket" so recommend a "brand new aerial" as the old one was "not digital compatible" which is complete rubbish installers have been using switchover to make money for ages. Teki Screwfix Select. The engineer will bring everything needed to install your Virgin Media services on your chosen day. No virgin media socket in Networking and WiFi 8 hours ago; No Virgin Media Wall socket . self install. Tip Set up all of your kit within 12 hours to avoid any delay and get the services you haveI'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. How can I book a technician in QuickStart, set up and connections 10 hours ago; Need wall socket in QuickStart, set up and connections 22 hours ago; not consulted on terminal box location and cable path in QuickStart, set up and connections yesterdayRe: Red banded cable doesn't fit into the wall socket 3 weeks ago thats a very old socket by the looks of it - thats if it is from VM or one of the early providers - you could open it up and post another photo of whats inside - that may help but i would suggest the best course of action is give them a ring and book a tech - its freeI changed over to Sky several months ago now and am currently decorating my sitting room. We also don’t have an Ethernet point only an old BT outreach 5C box. One of them was Telewest. But what I can't figure out based on the research so. Follow these simple installation steps for your Virgin Media home phone set up. There's an openreach BT white box in the wall and there's 2 black cables next to it coming from outside next. Depending on the age of the property the wall socket might be marked NTL or CATV or Cable TV etc. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. The phone has been plugged into a wall socket and was working fine for years. I’ve also just noticed that I have an old VM wall socket from someone who had previously lived at my address, but it appears the cable had been cut prior to me moving here. Don’t plug the power cable into a plug socket yet. If you would pay an electrician to do it you may as well pay virgin and then you know it's done right. just use a pair of normal side cutters , you can just grip it either side and turn. Next, connect the power cable. Threatened "Do this within 12 hours. I have my original wall box still that has the CableTel logo. Options. Either extend the disconnection date of your current provider, or put something else in place for the intervening time. The other is marked TV, & this is used for TV & Broadband. It feels like I need to just obtain a connector to enable the two to fit. Which was great as that is in a better location than my master Socket was. Don’t plug the power cable into a plug socket yet. The old house has a powered line (the white plug with the green light) probably because the street cabinet is far away, and the signal needs a boost. If you would pay an electrician to do it you may as well pay virgin and then you know it's done right. Provides a range of audio and video signal connections. Plug the cables into the Hub. The cable on the right looks like is for a Freeview TV antenna. Back a step. That's definitely not a normal Cable TV outlet as they are surface mounted in a sloped box with the connections at the bottom pointing down (not out). Sorry to hear of the install delay caused by the wall sockets missing. Upon connecting however, I got flashing red lights. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Old Timer. The previous owners had a Virgin Media subscription and I've signed up for a broadband-only deal with them myself. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. I tried to plug in the new Hub but there is no Virgin Media wall socket for me to attach it to. Manage Your Account. 1 [or 192. But I don't think I have any Virgin Media Wall sockets in my house. I have virgin TV downstairs, set top box connected by a cable which leads to the virgin media branded/fitted socket on my wall. Location. 0 Kudos. Can you arrange an engineer to help me out on this step? novirginmediawallsocket Do I need Virgin to move the socket, or can I, or an electrician do it? So, I want to reposition my TV and set-top box, and don't want to run an extension cable. cable from wall. . Internet. Security matters. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. £270 does sound way over priced for a tv aerial. Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. If so, your phone connection is from the back of the VM hub. Plug into the wall socket. Tudor. Removed before I moved in. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Options. So yes, following many takeovers, this is now your Virgin Media connection. I removed the cover from the Virgin socket and there is an isolator inside make and model: Tratec TRIS-1002AEN. When I proceeded to set up my Hub 3 I quickly realised that. It has two outputs on the left of the wall box. Find great deals and sell your items for free. A non-split socket will have the sockets and screws in the middle. - 5201249I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. But I have no Virgin Media Wall socket in my - 5339557. The bottom two cables aren't plugged into anything so presumably can be removed, and the top one is. Removing Old Telewest Cable Page 2 Diynot Forums. I have checked the website and can't work out - 5361670. Dave. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. Checked every. The wall socket is - 5109379 - 2. You shouldn't remove it as it belongs to Virgin Media but they are hardly likely to come knocking and complain to you about it. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. Forum Team 61 Views Message 2 of 2Solved No Virgin Media Wall Socket At Installation Community 4832746. VM don't use fibre inside the property. Hi Vera, Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to see you were unable to set up your services due to having no internal connection, I was able to locate you on our system with the details we have for you and can see a technician has now been and set things up. The new ones are just screws, the old style Telewest ones are like star shaped head. But I have actually managed to get through to the technical team over chat. But I. Upon connecting however, I got flashing red lights. Push the red label end of the white cable, into the wall socket. Making The Switch To Virgin Media A Geeky Broadband Story Coolsmartphone. Being connected to the internet is one of the most important modern essentials in 2022,. The Motorola models include a built-in passthrough mode for attached devices and a line filter, saving you from buying both additional splitters and the line filter for your primary service line. Page 2 Our new boxes automatically We will start with step-by-step activate when connected. Security matters. The first wall socket is in the lounge and that's where the Virgin Media hub is too. Options. 29/07/15 - 16:50 #1. 3 weeks ago. Old blue yonder. Look outside for a brown or grey VM box on the wall and trace the cable to the inside. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. A second telephone is plugged into a wall socket downstairs with the Virgin number. However, there is no Virgin Media Wall socket in my house. Hi, I’ve just got Virgin Media for the first time and did the silly thing of going through with QuickStart. Packages. 0 Kudos. many thanks. I can only find the TV socket. The top “capped” one is marked FM & has been disused since cable went digital. Is it necessary to plug the cable to socket for having wifi, if so what can I. You should see a welcome screen, then the Virgin Media start up screen. A wall box may be branded with the logos of an old cable TV company (not VM). If however the socket itself has been removed you will need assistance. (Finally Solved) November 10, 2023 by Jim Johnson Do you need a Virgin Media Wall Socket? A wall socket is all you need to connect to Virgin Media. Incidentally the phone socket is redundant if not in use and can be safely removed. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for. Hi we have just moved in to our new home so I got the Virgin Media hub but we have no wall socket whatsoever and only few cables running in - 5321685. . 899; 57; 138; Eeeps. And on the back of the box. So I have a fibre package in my current home, we are moving next weekend and today I couldn't find the vm wall socket that I need for the red tag cable to plug Into . Some cable types can only be used in specific sockets, so check your instructions. Stay safe online. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). The Virgin Media connection can be loose cable, perhaps from the outside you can see where it enters. Always assuming the cable will reach to the BT junction box of course. ) Get Wall Box moved to under the stairs (not sure if the cable that runs from outside to the current box is modern / works | but that's for the engineer) 2. The other is marked TV, & this is used for TV & Broadband. Location. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. I don't intend to become a Virgin Media customer and would like this cable removed if possible. My Virgin Media Hub 3 just came in but realised need a socket wall installed. Virgin Media; My Virgin Media; Shop;. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Account - Cable. (I did this video to help/guide new engineer as I did not find any for my self when I started. How about using a 10m RJ11 to RJ11 telephone cable. 0. Turn any coax connection in your home into a high speed network drop. So I can't do anything about price hikes. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. In save blog. Hello sophieboulter1. I unscrewed it and there is a male isolator inside the box. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. A wall box may be branded with the logos of an old cable TV company (not VM). . So, my downstairs living room has a virgin wall socket, which has been fine and dandy since we moved in. I’m having the exact same problem. *In this video I try to show how to connect a coaxial cable (tv cable) into a wall socket. The strategically placed micro-grips are one of the more noticeable design innovations of our non-slip impact socket line. However, I do not have any of the specified wall sockets available. If I ever want to switch to Virgin Media in the future for Internet and TV, what materials do I need so I can prepare installation around the house?Alessandro Volta. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Call the pre-installation and delivery team on 0800 052 1734. We would like to show you a description here but the site won’t allow us. It indicates the types of connections used for each area of the house, like the switchboard, outlets, and lights. on 30-12-2022 13:33. This is designed to stop ingress from broadcast TV, Radio & Mobile phone signals, which could cause serious issues with your installation. Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. * Virgin want £99 to come around and disconnect this! I have attached 3 pictures demonstrating the socket, the outside wall and the old telewest box where the phoneline and broadband connect to, I have also highlighted the cable in green. Some while ago I had Virgin Media installed. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I’ve got an old virgin wall socket and my new broadband kit has arrived for self-install. Apologies for any cabling issues. $109 at Amazon. The box and cables may have been removed by the previous occupiers. It’s important you talk to your provider about how the service will work for you. Old telewest box in QuickStart, set up and connections Friday; Old Virgin Media box and poor signal. Some of the cables hanging out the wall were cut off after the house improvements. Joining in Options. However the wall. time or you need to replace a Hub, Follow-up our step-by-step guide to get set up to not while. Hi @Prgaraujo, thanks for your post, and welcome to the Forums and Virgin Media! I'm glad to hear you've got things up and running. The steps that the Virgin Media engineer needs to do to achieve this are: take the Master socket off the wall and remove the old telephone line cable connected to the back plate (remove the old incoming ‘BT’ type (old virgin media) line) – this is not being used any longer. If you have a phone that uses batteries, check they’re inserted correctly, charged – and replace, if necessary. Virgin Media engineer installation. Now none of my internal phone. 1. Anything is technically possible. But I don’t see anything like that apart from satellite dish cable outside the window. Tech Chatter. 0 Kudos Reply. 2. Tried the virtual assistant but it didn’t prove helpful. My Virgin Media App. I am having a room change and update so now will have a wall socket a lot closer to the virgin wall outlet than before, reducing the cable needed…We're here to help. u just run a long cable from the box inside to whatever room u want. We’ve exactly the same problem: no virgin media wall socket, but only the very old TV socket. If you have also signed up. catia v6 user guide 2020-10-25 4/11 catia v6 user guide support dyson v6 cordless stick vacuum sv06 dyson Sep 01 2023Installing and configuring your kitMotorola MoCA 2. I have signed up as a new user for Virgin Fibre. The box in the attached is a virgin media box. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. I would like to book engineer maybe to come and install a wall socket or sonehtnt so we can finally use the broadband. No vm wall socket. All I am aware of terminate the fibre inside your house though. My Virgin Media App. Share. In response to Jonny-M. An Ethernet cable – The. Connect the isolation cable. You need a small spanner to remove this, then push the provided connector over the exposed end. 150 from a. In some homes there is just a loose cable, looking on the outside it may be possible to see where it enters. The top “capped” one is marked FM & has been disused since cable went digital. Any extension that you create after the main socket is your responsibility. Hi, Same problem here. on 28-10-2022 17:29. It varies between the altnets. The wall socket has a thick plug bit. Getting Connected with Virgin Media is easy when you have a wall socket. I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street. I have a working internet phone but we are decorating and I want to know about the old wire phone connections. I was never asked if I had a wall box. Virgin Media Multiroom is a service that allows you to have up to two additional TV 360 mini boxes, so you can watch shows all over the house. 168. The metal box in photo 3 looks like a likely contender. 1 ACCEPTED SOLUTION. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Use an 11mm spanner, or pliers, to grip the hexagonal part of the connector. But it seems we're missing the isolator cable that attaches the wall socket (threaded) to the box socket labelled 'wall', also a threaded connection. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. Summary of Contents for Virgin Media Virgin TV V6. Options. This is to prevent dangerous voltages in your home due to different earth potentials between the headend and your home. 1. Don't touch any of wiring on the exterior yourself or Virgin will not be too happy about it. Hi there I moved house with my family and we wanted to move to Virgin Media. I have had my telephone disconnected from my socket for quite a while as we were getting constant scam calls. You need to call your telephone provider if you want to alter any of the wiring or move the main socket. I’m annoyed because I actually had a virgin sales person in my house. 1. Very Insightful Person Options. VM came and linked TEL1 in to your existing home phone wiring to re-enable the old sockets on the new line. Just make sure you definately don't need it, or won't be needing it again. Manage Your Account. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. I’m also looking to have my virgin media wall socket moved, can someone please get in touch to advise. I have only got one rectangular shaped white socket (Shown as below) but it seems old. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Account - Mobile. - 5400981. Hi, I recently moved from Talktalk using the BT socket to Virgin for Broadband and Phone. i also have virgin broadband upstairs, where a cable leads from the modem to the virgin. Preparing for Landline changeover to fibre. VM will usually only supply a Quickstart to a property that had VM previously. 19 minutes ago. Browse Virgin Media Virgin Media. We all know and love the internet and TV services that can enter our homes through entry points. 0 Kudos. Mark as New; Bookmark this message; Subscribe to this message; Mute;sounds like the installer wanted to make money. Solved: Hi, I need to know if I’m able to get virgin media to move the virgin media wall socket to another room. Kit arrived today…no wall box so unable to install. As in coaxial head and thin cable tail? Not sure if that exists/would work. Back a step. Eric714. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. add to list Tags Virgin Media Box Wall Mount (Side) UK , , Download: free. No photo attached. Trace the short stub of cable going through the wall and see if it goes outside to the plastic omnibox where the VM cable comes in from the street. My VM Router is is my office adjacent to hall. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. We would like to show you a description here but the site won’t allow us. #1. • Plug the power supply into a mains socket. 3 Switch off at the socket and unplug your TV box. I have a working internet phone but we are decorating and I want to know about the old wire phone connections. The house has the brown external junction box fitted to the front of the property on the. You need to use an ethernet cable to make a connection between your PC and an ethernet socket on the back of the VM hub. * These are the steps in which you need to learn in order for you. Push the red label end of the white cable, into the wall socket. Virgin Media; My Virgin Media; Shop; Help;. The box does however have a hole in the bottom, through which i could see some. Step 2: Order your TalkTalk Broadband service. If you're happy for us to get this booked. These are the parts I could find, they were screwed into the end on the coaxial cable. What do we do? - 5352510. However, I do not have any of the specified wall sockets available. AnthonyRaw1986. I've lived in several houses with Virgin Media and seen several different combinations of inside / outside box. Here are some answers to help you get connected: Request a wall socket installation: As mentioned earlier, you can contact Virgin Media customer service and request an engineer install a wall socket. Hi. That is a rooftop aerial outlet for Freeview TV. They will charge £99 for a relocation. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. • Connect the power supply to the back of the new box, then switch on at the wall. on 08-01-2023 20:46. Connecting Hub 3 To Extensions Virgin Media Community 4797660. I assumed the kit plugged into the phone socket like my other broadband provider (Sky). £270 does sound way over priced for a tv aerial. The black twin cable (i believe it's called shotgun) has Satellite Main and Satellite Sub "F" Type connectors going in to my Samsung Smart Hub. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. Failing this. Connect the Hub’s new power cable with the blue label to the back of the Hub, and plug the other end into a wall socket. The wall box may be branded with the logos of an old cable TV company (not VM). As bertles says it looks like a Satellite TV outlet that's been installed during decoration/the original build given it's unbranded, and recessed. Tudor. In the new house, just connect the single cable from the Hub to the wall socket and see if it works. Reduces the number of required wall sockets. . 21 virgin media virgin tv v6 installation manual pdf 22 v6 file extension what is it how to open it solvusoft. cable from wall. The wall box may be branded with the logos of an old cable TV company (not VM). ) on 27-01-2023 17:22. Could a VM engineer be boo. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. 10; 0; 0; alexkay003. 04kg, it will easily fit under – or even alongside – any TV. There is no way I can insert the isolator cable into the - 5223924. I have just received the Quick Install kit as my property has had VM in the past, but I have no wall socket to connect the isolator cable to. You can’t fit the Virgin Media wall socket yourself, but after receiving your equipment, you can ask the Virgin Media technician to fit the wall socket for you. I think there’s something missing to the Virgin Media wall socket in my flat. on 27-10-2022 09:24. Re: I need a Virgin Media Wall Socket. It is easier to decorate without wires and boxes so I would like to hear your expe. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). We would like to show you a description here but the site won’t allow us.